New Forest District Council

In this corresponence

  • Coronavirus – move to Plan B
  • Hampshire Coronavirus Support and Helpline
  • Garden waste update
  • Christmas recycling and rubbish
  • Christmas safety advice from HIoW Fire and Rescue
  • Waste Prevention Community Grant Fund
  • UK posting dates for Christmas delivery
  • Protect your vehicle from theft this winter

Coronavirus – move to Plan B

With the rise in coronavirus cases and the uncertainty around the Omicron variant, the government has announced that England will move to Plan B.

This means:

  • from 10 December, face coverings will be required by law in most indoor settings
  • from 13 December, office workers who can work from home should do so
  • from 15 December, certain venues and events will be required by law to check that all visitors aged 18 years or over are fully vaccinated, have proof of a negative test in the last 48 hours, or have an exemption.

Read more about what you can and cannot do:

To keep you and others safe, you should also:

This ‘Plan B’ was developed in the government’s ‘COVID-19 Response: Autumn and Winter Plan 2021’ for England with extra measures to use should the data suggest the NHS is likely to come under unsustainable pressure. Read more at

Thank you for keeping the New Forest safe.

Hampshire Coronavirus Support and Helpline

The Hampshire Coronavirus Support and Helpline is for anyone struggling to cope due to COVID-19 or because they are self-isolating.

0333 370 4000 (calls charged at local rate)

If coronavirus has had an impact on you or any aspect of your life, including anyone who is self-isolating, please call the helpline for advice and support. You can get advice and support on a range of topics, including:

  • where to find help in your community
  • debt and money worries
  • mental health support
  • bereavement
  • practical help if you are self-isolating, such as collecting essential supplies.

Garden waste update

We are currently unable to re-start a fortnightly garden waste collection service.

For our current customers, four-weekly garden waste collections will continue from Monday 10 January. There will be the usual seasonal pause on garden waste collections from Monday 27 December to Friday 7 January.

We are still unable to accept new customers or sell additional bags until further notice.

Thank you to our customers for their ongoing support and patience.

Garden waste customers can find more information and their collection dates for January and February by visiting

Christmas recycling and rubbish

There will be some changes to recycling and rubbish collections services over the Christmas and New Year bank holidays.

  • Black rubbish sacks and clear recycling sacks: Collections due on Monday 27 December 2021 will be collected on Monday 3 January 2022.
  • Glass box: Collections due on Monday 27 December 2021 will be collected on Saturday 8 January 2022.
  • Garden waste: There will be no garden waste collections between Monday 27 December 2021 and Friday 7 January 2022.

All other collections remain unchanged.

Check your rubbish and recycling collection day, and find more information at

Recycling: These can be put in your clear collection sack:

  • greeting cards (remove any decorations on the card which cannot be recycled, such as ribbons or glitter)
  • plastic bottles (including lids, when attached to the bottle)
  • aerosols
  • cans
  • tins (including metal sweet and biscuit tins)
  • cardboard
  • paper

Please empty and/or rinse dirty items to ensure they can be recycled.

The following cannot be recycled, please add to your black collection sack:

  • wrapping paper (unless reusable or sold as recyclable wrapping paper, most wrapping paper is made from a mixture of paper, plastic and foil, and cannot be recycled)
  • cartons
  • foil
  • plastic pots
  • tubs
  • trays
  • film and bags

Glass collections are for recyclable glass bottles and jars. Metal tops can be left on glass containers but need to be securely attached.

Do not add the following items to your black box:

  • plastic bottles or tops
  • loose jar tops
  • corks
  • drinking glasses
  • broken glass
  • crockery
  • light bulbs
  • windowpanes

Any glass items that cannot be added to your black box can be taken to your local tip. Please do not add glass items to your black collection sack as this makes collections unsafe for our staff.

Find out more about our rubbish and recycling collection service at

Christmas safety advice from Hampshire and Isle of Wight Fire and Rescue Service

Celebrate Christmas safely this year with these tips to reduce risk of fires:

  • check any Christmas lights conform to the British Standard and always switch off and unplug these before leaving the house/going to bed
  • real Christmas trees are more prone to catching fire than artificial trees so keep your tree well-watered regularly to stop it from drying out
  • decorations and Christmas cards burn easily so keep these away from lights, heaters, and candles
  • use the festive break to test your smoke alarm

Read more safety advice:

Waste Prevention Community Grant Fund

Do you have a big idea to help prevent household waste in your community?

The Waste Prevention Community Grant Fund supports projects in Hampshire which encourage the prevention of household waste and help the environment.

Locally based community groups, businesses, education establishments and organisations can apply.

Applications close on 18 February 2022. Find out how to apply at

UK posting dates for Christmas delivery

The last dates for Royal Mail Christmas delivery are:

  • Saturday 18 December for 2nd Class, 2nd Class Signed For, and Royal Mail 48
  • Tuesday 21 December for 1st Class, 1st Class Signed For, Royal Mail 24, and Royal Mail Tracked 48
  • Wednesday 22 December for Royal Mail Tracked 24
  • Thursday 23 December for Special Delivery Guaranteed

Please see for the latest information.

Protect your vehicle from theft this winter

Advice from Hampshire Constabulary about keeping your vehicle safe from theft this winter is to stay with your vehicle as it defrosts.

Every winter vehicles are stolen while left defrosting, unattended with keys in the ignition or keyless start systems:

  • never leave your vehicle unattended with the engine running
  • ensure your whole windscreen is cleared before setting off.

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