New Forest District Council

In this communication:

  • New chief executive
  • Change to coronavirus restrictions
  • Coronavirus vaccinations
  • Payment system unavailable 8 and 9 December
  • Extra Care housing
  • Keep well this winter
  • Come and work for us
  • Keep your poultry and birds safe from avian influenza

New chief executive

Next week, on Monday 6 December, Kate Ryan will start as our new chief executive.

Kate has spent much of her career in public service and has also worked in the private sector and for national charities.

In Kate’s previous role as chief operations officer at Bournemouth, Christchurch and Poole Council (BCP) she led the Place Operations directorate. This had a wide remit including planning, transport, environment, housing, communities, and destination and culture, and managed a budget of £165M.

Kate led BCP’s climate change response and is well equipped to contribute to NFDC’s recently declared climate and nature emergency. Kate’s career to date has also seen her take a key role in regeneration, growth, and economic prosperity; key aims for NFDC.

After working in Dorset for the last 15 years, Kate will spend her first few weeks learning about the district, the people and the organisation. Kate says “I enjoy working in a district as you can see the local impact, particularly our neighbourhood services that really make a difference to our communities”.

Kate will attend her first council meeting on the evening of 6 December. You can watch live or on playback, and view the meeting agenda at

Change to coronavirus restrictions

As a response to a new COVID-19 variant, Omicron, being identified, the government has introduced some coronavirus restrictions in England.

  • Face coverings are now compulsory on public transport and in shops.
  • All international arrivals entering England must take a day 2 PCR test and self-isolate until they receive a negative result.
  • All contacts of suspected Omicron cases must self-isolate for 10 days, regardless of their vaccination status. They will be contacted by NHS Test and Trace.

Find out more

Coronavirus vaccinations

Vaccines are the most effective way to prevent infectious diseases.

Protection against severe disease from the first 2 doses seems to decline, very slowly, over time. A booster vaccination will help to reduce the risk of needing admission to hospital due to COVID-19 infection.

COVID-19 booster jabs will be offered to all eligible adults in England by the end of January, the Government has announced

You will be contacted when it is your turn to receive a vaccine. You can check and book online at

Payment system unavailable 8 and 9 December

Our finance system is being upgraded on 8 and 9 December 2021.

This means we will be unable to take card payments on our website, on the telephone, or at our information offices for those two days.

The automatic payment telephone line, available 24/7, will still be available and you can use it to make payments for Council Tax, rent, business rates, and Penalty Charge Notices.

Automatic payment line: 0300 456 0626

If you are due to make a payment during this time, please consider doing so before 8 December.

For urgent card payments we will have temporary handheld payment devices at our information offices in Ringwood, New Milton, Appletree Court (Lyndhurst), and Lymington. Please note these payments may take longer than usual.Cheque and cash payments can still be made at our information offices.

For arrangements for payments for specific services, please see our website

No arrears action will be taken for non-payment during this downtime.

Parking clocks (season tickets) are now on sale. If you want to receive a 2022 parking clock in time to use from 1 January, please order online before 17 December, taking note of the 8 and 9 December downtime.

Thank you for your support during this system upgrade, and our apologies for any inconvenience.

For ways to contact us, please see

Extra Care housing

Do you have a loved one who is struggling to manage in their own home?

We have Extra Care affordable housing schemes for people who value their independence but need additional personal care.

There are individual flats, with a care provider on site 24/7.

Find out more at

Keep well this winter

Tips and advice to keep you well this winter:

You may be able to claim financial and practical help with heating your home:Winter Fuel Payment Weather Payment

Come and work for us

We’ve got a variety of job vacancies, suitable for people with different skills and experience.

Our current vacancies include:

  • health and safety advisor
  • cleaner
  • development management officer
  • planned maintenance surveyor
  • coastal observatory programme manager
  • housing business development officer
  • streetscene supervisor
  • refuse operatives
  • senior communications officer
  • LGV drivers and loaders.

We’re also recruiting for two apprenticeships in accountancy and grounds maintenance.

To apply, visit our jobs website:

You can search for a specific role using the filtering, or to view all of our current vacancies, ignore the options and just select ‘search’ at the bottom of the page.

You can find out what it’s like working for New Forest District Council. We’ve got job profiles from three members of staff to give you an idea about what working here is like:

Keep your poultry and birds safe from avian influenza

New measures have been brought in to help protect poultry and captive birds from avian influenza (bird flu).

If you have birds, you must keep them indoors and follow safety measures including disinfecting your clothes and shoes before and after contact with them.

Read the full announcement and what you need to do at

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