New Forest District Council

In this communication:

  • 2022 parking clocks go on sale soon
  • Keep the New Forest safe
  • Reducing housing evictions
  • Plan ahead for flooding
  • Ground nesting birds
  • Council services over Christmas and new year

2022 parking clocks go on sale soon

Parking clocks (season tickets) are on sale from Monday 29 November.

Order before 17 December to make sure you receive yours before 1 January, ready to use in 2022.

Dates of purchase and our posting times:

  • Monday 29 November to Friday 17 December – second class next working day
  • Saturday 18 December to Thursday 23 December – first class next working day
  • Friday 24 December to Monday 3 January 2022 – first class post on Tuesday 4 January
  • Tuesday 4 January to Thursday 6 January – first class post next working day
  • Friday 7 January onwards – posted the next working day by second class post

Our information offices are closed between Christmas and New Year.For opening days and times of information offices, please see

Keep the New Forest safe

If you’re going to a busy place, perhaps Christmas shopping or an event, the government are now advising you take a lateral flow test for coronavirus before you go.

It is still possible to catch and spread COVID-19, even if you are fully vaccinated.

Lateral flow tests, sometimes called rapid lateral flow tests, can be collected from many local pharmacies or ordered online.

Find where to get lateral flow test kits

You can also order test kits online at

Other actions to take to stay safe and reduce the chances of the virus spreading:

Reducing housing evictions

We’re working with landlords and tenants to avoid evictions as part of our homelessness prevention work.

Every year, almost 2,000 people or families seek homelessness support from us, over a third because they have had to leave private rented accommodation.

Our new ‘Call Before You Serve’ programme is a specialist service which provides landlords and tenants in privately rented accommodation with advice and support.

To help prevent eviction notices being issued, if you are a tenant or a landlord, please get in touch with us for support as soon as any problems arise, whether that’s a missed rent payment, or a breakdown in communication.

We can offer support, a financial assessment to help tenants maximise their income, and a personalised housing plan. Get in touch by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or by phoning 023 8028 5222.

Find out more at

Tell us about people homeless or rough sleeping this winterContact our homelessness team as soon as possible if you see, or know of someone, that you suspect is homeless or sleeping rough email address is being protected from spambots. You need JavaScript enabled to view it.023 8028 5222

Plan ahead for flooding

The Environment Agency recommends 5 things you can do now to be better prepared for a flood, to protect yourself, your family and your home.

  1. Sign up for flood risk warnings:These warn of the risk of flooding from rivers, the sea and groundwater. You’ll be alerted by phone, email or text when flooding is expected.
  2. Know how to turn off your gas, electricity and water:If you leave your home during a flood you’ll need to turn off your mains water, gas and electricity if it’s safe to do so. You should find out in advance how to do this. The location of water stopcocks, gas shut-off valves and electrical master switches varies between properties. The gas shut-off valve is usually beside the meter. The mains electricity cut-off is usually a big red switch on your fuse box. If you can’t find your water stopcock, ask someone with practical experience or a plumber to help you.
  3. Protect your property:You can make changes to your property that will help you to get back to normal more quickly after a flood and reduce the damage flooding can do. See more at
  4. Check your insurance:Make sure you have insurance to protect your home or business. If you have buildings and contents insurance, check if flood damage is included.
  5. Find out where you’ll get help:Areas prone to flooding may already have flood groups and community hubs where you can find food, clothing, shelter and advice during a flood. Some areas have community flood wardens – volunteers who monitor a specific local area and inform its residents when flooding is likely.Visit the National Flood Forum or call them on 01299 403 055 for help in finding local support. You can also try searching for local flood groups on social media.

Read more at:

Ground nesting birds

Back in March, Forestry England asked local people to play their part in helping rare ground nesting birds coming to the New Forest to breed.

Unlike most birds, ground nesting birds take the unusual step of building nests, and raising their young brood, on the forest floor. The New Forest National Park is a Special Protection Area for Birds and one of the last places in the UK where rare ground nesting birds such as the lapwing, nightjar and curlew come to breed.

Although numbers of the birds overall remain critically low, the team have identified some positive signs of progress in the areas they studied, particularly with curlews.

If you would like to read more, Forestry England have written a blog about how the birds got on this year

Council services over Christmas and new year

Between Saturday 25 December and Monday 3 January some of our services are not operating and our offices are closed.

Essential services are still operating.

For specific service information, including how to contact us in an emergency, please see

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